Support Centre

It's very simple! First make sure to link your mobile number to your account in your preferences. You only have to do this once (for each mobile number you'd like to send messages from). After you have linked a mobile number, you can update...

Occasionally Capsi will be giving away free CDs or merchandise to new signups and existing members. Participation is completely free of purchase. At the end of a sweepstake run, we award one virtual ticket for every promo point earned during its...

In the late nineties and early zeroes one of the features offered on this domain was a selection biographies and pictures of famous actresses, singers and models. Amongst them were Sarah Chalke, Kirsten Dunst, Kerry Katona, Gail Porter, Natalie...

At the moment it's not possible to change the appearance of your profile. But we are working on a theme editor where you can create your own style or select from pre-defined themes. Before we enable it, we want to make sure it works perfectly...

In general, we'll add any artist, venue and event/concert with a verifiable source of information. But to keep this web site useful for all users, we cannot accept private parties and content not related to live music. If you've added a genuine...

Short answer: we'd like to make a living. Running a website such as Capsi requires resources. We have to pay for hosting costs. We have to spend time on developing new features and moderating content. We spend time on contacting booking agencies...

Capsi is a community and profile web site focused on live music. Inspired by existing social networking sites, we intend to offer a fun alternative or supplement while addressing some of the shortcomings of similar sites (which nonetheless we do...

Registrations have been opened again in November 2007, after a short hiatus where we spent time and effort to make absolutely sure that Capsi is safe, secure and reasonably accurate. Our moderation system is now sufficiently advanced to allow...

Capsi started out as a hobby project written by Rob Kaper. Some time ago he wrote an experimental profile and calendar feature on his personal web site. These features showed enough promise to create a dedicated social networking site with live...

If you have a feature request, you can create a ticket at the ticker tracker in the support centre. We can't promise to meet the desire of each and every user on the site, but we will do my best to keep your wishes in mind when developing new...

The top fan pages for artists show registered users with the highest fandom rank. Fandom rank is based on a number of criteria including concert attendance, favourite lists, forum activity and content uploads. We don't describe the exact...

Like every other web site, Capsi uses HTML and CSS. Unfortunately browsers do not always agree on the implementation of these technologies which means pages can render differently in different browsers. The designs used for Capsi should work fine...

If you find a violation of your copyright on Capsi, please contact us. We will attempt to verify your claim and remove the content as soon as possible. Please note that this website contains user-generated content. According to our terms and...

Here are the answers to the most frequently asked questions about the chat room: [ul] I'm all alone. How come? Capsi is a new site and unfortunately that means we still have a relatively small user base. You can help us a lot if you would...

Short anwser: no, you cannot. Long answer: normally, we don't let you change your login name because your user name is part of your profile URL. That means that when the name changes, all links to your profile in people's web pages or bookmarks...

We respect your privacy and the bottom line of our code of conduct is: don't just not be evil, be good. This page highlights the primary elements of our code of conduct: Contact information We will never publish your address or number on...

Capsi is currently available in (British) English, and partially translated Dutch and German versions also exist. Support for other languages is being worked on, but it's a complicated task due to the number of dynamically generated phrases and...

You should be able to view all content on this web site with Javascript disabled. Some interactive features (mainly profile and calendar management) do however require Javascript. Most modern web browsers support Javascript - even those aimed...

Unfortunately Capsi cannot guarantee 100% accuracy for concert listings. We strive to get up-to-date information from artists and booking agencies. Nonetheless changes to lineups and dates can occur without timely notification. Furthermore,...

To include links and images to your posts, you must use our special markup tags. For security reasons regular HTML, CSS and Javascript code are not allowed, but if you're familiar with other Internet forums it should be easy to get used to the...

There are multiple possible explanations for not finding the content you expected on this site. If you followed a link from another web site or search engine, it is possible that the content once existed but no longer does. The most likely case...

Please read these Terms and Conditions carefully. By using this web site you agree to be bound by these Terms and Conditions. If you do not agree to these Terms and Conditions, please do not register for or use this web site. This web site is...

Featured profiles rotate on a daily basis and are chosen at random from all registered users with a qualifying profile. In order to qualify your profile for selection you must: upload a profile picture, enter at least 200 words in your...

In the late nineties and early zeroes one of the features offered on this domain was a selection of virtual postcards for various TV shows and artists. Amongst others these included DuneCards (Dune), OffspringCards (The Offspring), TrekCards (Star...

You already have a profile on MySpace, Facebook, Hyves and whatnot. Right? so why register here? I offer relatively unique features such as a (concert) calendar you can publish on all those other sites. If you enjoy live music, Capsi is the...

You can search profiles to find like-minded users, or invite your existing friends to join! Another way to find friends is to browse your profile calendar and see who has been visiting the same concerts as you have. You might find people who you...

The featured artists on the home page change daily and are selected randomly from qualifying artists. The criteria to get selected are the following: there must be at least one live picture uploaded for the artist and the artist has not...

At the moment concert statistics and top fan pages do not include performers or bands seen at festivals. At the moment your attendance statistics assume you have seen every single performer for each listing. While this is reasonably accurate for...